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FAQ

Why MSI Z690-A (WIFI) (DDR4) was chosen for Dasharo ?

Please read this extensive analysis contributed to Intel Reddit.

Why do you use the nomenclature MSI Z690-A (WIFI) (DDR4)?

This nomenclature is the result of the naming used by the producer. MSI PRO Z690-A is the nomenclature used for naming the platform with DDR5 memory slots. If the platform is also equipped with the WiFi module, its naming nomenclature will additionally include the phrase WIFI. If instead of DDR5 memory slots, the platform is equipped with DDR4 memory slots, and its naming nomenclature will additionally include the phrase DDR4.

Will this work on my MSI PRO Z690-A (model with DDR5 support)?

Yes, during test procedures the Dasharo firmware work has been confirmed for the DDR5 platform without WIFI.

Will this work on my MSI PRO Z690-A DDR4?

Yes, during test procedures the Dasharo firmware work has been confirmed for the DDR4 WIFI platform. In turn, Dasharo working correctness on MSI PRO Z690-A DDR4 has been confirmed by the community.

Can I safely test this on my board?

Thanks to the introduction of FlashBIOS, it's now safe to experiment with this on your board. If any issues arise, you can effortlessly revert to the stock firmware without requiring special equipment. However, if you're unfamiliar with recovery processes and feel apprehensive, please contact the Dasharo Matrix Community for assistance. We're continuously working to simplify the recovery process, and our recommendations may be updated accordingly.

Can I destroy my hardware by installing this firmware?

We give no warranty, although it is highly unlikely, provided that you use the supported board model and follow the Initial Deployment. In the worst scenario, you might "brick" the board, rendering it unbootable. It can be fixed by following the recovery procedure. In case of concerns, we invite you to buy the equipment directly in our online store with a subscription service, under which we perform the Dasharo installation with the latest release, and offer full support through invite-only Matrix channel.

How can I know if the board is "bricked"?

In such a case, you would get stuck with a black screen on the display. There will be no beeping sounds from the buzzer as well. The only way to get some information on what's going on in that state is to use the Serial header to read out error information.

What can be the reason for a board "bricking"?

The most common reason would be the fact that your DDR memory modules are not initialized properly.

The other reason might be improper or interrupted installation. Please make sure to follow the Initial Deployment Manual correctly.

How can I "unbrick" my board?

Please follow the recovery procedure.

Which CPUs are supported?

We can say the "supported" one is the one that has been tested during Validation Procedure or have been tested by the community.

The list of all supported CPUs is available in the CPU HCL documentation.

In practice, any Alder Lake-S Processor should work.

Which memory modules are supported?

We can say the "supported" one is the one that has been tested during Validation Procedure or have been tested by the community.

The list of all supported memory modules is available in the Memory HCL documentation.

What is the memory profile?

Dasharo firmware currently picks the highest standard SPD Profile, with no support for XMP ones. This means that the Kingston modules, it is actually working at 2400 MHz, but it is expected to work all the way to 3200 MHz.

Why my GPU doesn't work on MSI PRO Z690-A (DDR4) (WIFI)?

Due to the fact, that there's no possibility to insert all available GPU drivers into the firmware, the solution in the form of the Option ROM is in use. Option ROMs are the drivers flashed in the GPUs' non-volatile memory. These drivers can be divided into Legacy Option ROMs and EFI Option ROMs.

Legacy Option ROMs are only supported on legacy BIOS, such as SeaBIOS. Legacy BIOS checks the availability of Option ROM and if its signature matches, it executes its entry point. This option ROM initializes the graphics. The only way to support Option ROM in UEFI is through CSM, which we do not have implemented.

EFI Option ROMs are nothing more than EFI drivers which have the same form as the UEFI files (PE format). UEFI firmware scans the Option ROM space of the graphics card and if it finds a potential EFI Option ROM with a PE signature, it executes the file. This option ROM initializes the graphics.

Considering the above, the firmware might have a problem with initializing older graphics cards - UEFI standard appeared about 15 years ago.

The problem might also be caused by an enabled Secure boot - because there is no certainty that EFI Option ROM is signed correctly.

Which GPUs are supported?

We can say the "supported" one is the one that has been tested during Validation Procedure or have been tested by the community.

The list of all supported memory modules is available in the GPU HCL documentation.

What does the obligatory Dasharo Subscription include?

The Dasharo Subscription includes:

  • The latest Dasharo Entry Subscription release installed by the Dasharo Team
  • Dasharo Updates – The number of updates depends on the number of Dasharo Subscriptions sold and the availability of other funding (e.g., NLNet, corporate sponsors, community donations)
  • Priority support for Dasharo Subscribers through invite-only Matrix channel
  • Influence on Dasharo features roadmap – you can have a real impact on Dasharo development by direct access with the developers or premium voting on GitHub. You will gain access to the dedicated channels on the matrix communicator. If you wish to share your GitHub nickname with us, the votes cast for the features that you would like to have implemented in the future will be treated with priority, i.e. they will have a higher priority than the votes of non-subscribers.
  • By buying this product, you support open-source firmware and Dasharo distribution.

What does the warranty condition "No signs of customer interference..." mean?

Full question: "In the Disclaimer, you wrote that one of the warranty conditions is: "No signs of customer interference with the platform or firmware." How would a user modify firmware without losing the warranty? Being open source to be easy to modify, then saying "don't touch this" seems contradictory. How would you add an exception?"

Playing with firmware parameters can result in damaging the mainboard. Such action excludes the acceptance of the return.

You can improve Dasharo by contributing, and when it passes the Dasharo Certification Program, can we release it in the next version.

How should I inspect the package for any signs of potential damage upon delivery?

Inspecting Your Shipment: Before the shipment we take pictures of both the hardware and packaging. After it leaves our office we do not have any control over it. It is the consignee’s responsibility to inspect their shipment for damages before the Freight driver leaves the delivery location.

Should the packaging display any signs of damage, open it immediately to check the contents, requesting the driver's presence to inspect together. If your shipment has been damaged, document the damages on the delivery receipt in detail and have it signed by the driver. If possible, please take pictures of the damages to the box and the damages to the item.

Please notify us immediately so that we can initiate a damage claim with Freight. Failure to inspect for damages at the time of delivery could result in Freight voiding any subsequent damage claims.